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Case study

Website renovation with the user in mind

  • User Experience Planning
  • Optimisation of Multichannel Communications
  • Website Design and Development
  • Graphic Design
  • Performance Marketing
  • Customer Journey Analysis
Website renovation with the user in mind
100% increase in conversion with strategic renovation of websites.

Website renovation with the user in mind

A poorly planned website plays into the hands of the competition, because the users are perpetually seeking a simpler way to the service they need. By renovating their website, Carglass wanted to increase the number of calls and online reservations for automotive glass repair and consequently increase their number of customers. 

Achieving excellent results with the help of analytics and online media buying

We designed the new website based on web analytics and stakeholder workshops. That is how we gained the insight that allowed us to plan a simple user path to the desired conversion. We led the users to the website with the help of SEO optimisation and GoogleAdWords advertising, achieving an over-100% increase in conversion.


“You have reliably proven to be the right partner for our company and deserve all the praise for your work so far - from yesterday’s purchase path workshop to digital advertising, the website, etc. We can undoubtedly look forward to more excellent projects and stories.”
UROŠ KNEZ SALES AND MARKETING @ CARGLASS

What have we achieved?

- 49% CPC

(decrease in cost-per-click)

+ 77% CTR

(increase in click-through-rate)

Netko

Netko finalist for the best business website in Slovenia 2017

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